Home Repair Manager

Location: Milford, Delaware
Classification: Full-Time, Non-Exempt
Immediate Supervisor: Chief Operations Officer

Description

Milford Housing Development Corporation (MHDC) is a value-driven, nonprofit, affordable housing developer and program provider, offering a full-continuum of housing-related services, meeting the needs of the community for over 40 years. The agency is known for an open- minded approach, commitment to quality, and its caring passion for clients and staff alike. While this job description describes the typical duties and responsibilities of the position, there will be times when this position will be called on to do other and/or additional tasks for the organization in order to carry out MHDC’s mission.

The Home Repair Manager is responsible for MHDC’s mission in affordable housing as it relates to preserving existing housing stock, primarily, all owner-occupied rehabilitation programs. The main components of this job are to ensure the continued successful operations of the Home Repair Project (HRP) and to expand its capacities to encompass enhanced home repair for clients needing additional resources beyond the scopes of the Project.

Duties and Responsibilities

Specific:

  • Provide overall supervision to the Home Repair Project; supervise Intake Specialist, Field Coordinators, and others as necessary.
  • Prepare and maintain polices for MHDC preservation activities such as minimum rehabilitation standards, program manual, and others. Operate the programs as intended for the benefit of MHDC clients consistent with program funding sources, applications and our mission.
  • Prepare reports and summaries as required by funders and supervisors. Provide regular progress reports on the construction of all MHDC projects that you are responsible for managing. Ensure that the goals and objectives of the programs, grants, etc. are being met.
  • Complete monthly billing to appropriate funds sources on all repairs completed to reimbursement.
  • Give presentations to organizations and groups on MHDC housing programs, with a concentration on HRP and other preservation work.
  • Ensure client records are being maintained and quality control standards are being met.
  • Carry out the daily operations for the preservation construction activities on behalf of MHDC as outlined by the COO and various funding sources. Be knowledgeable in all regulations affecting home repair, such as CDBG rules and regulations, AHP lead based paint, and other environmental and historical regulations.
  • Develop and implement a plan to recruit new volunteers and ensure a sufficient number of volunteers are available for HRP.
  • Ensure quality control, and in this regard, manage MHDC staff to insure they are performing to standards; manage and inspect the performance of subcontractors to ensure quality control standards.
  • Monitor schedules and timelines for each project to organize delivery of materials, subcontractors and other items that will help streamline the process and maximize productivity and timeliness. Communicate with staff and subcontractors on delays and weather issues. Hold staff and subcontractors accountable for delays in progress.

General:

  • Maintain a valid driver’s license and proof of automobile insurance for personal vehicle used for MHDC travel.
  • Comply with MHDC’s personnel policies outlined in the Personnel Manual.
  • >Prepare reports and submit to supervisor in a timely, complete, and accurate manner.
  • Communicate in a professional manner in all written and oral interactions.
  • Accomplish established work plan and objectives.
  • Monitor maintenance on company vehicle to ensure it is in good working order.

Qualifications

Physical Requirements:

  • Required to lift 30-50 lbs, occasionally
  • Perform overhead lifting, occasionally
  • Required to climb a ladder up to 20 feet, occasionally
  • Required to kneel, bend, squat and crawl in confined and unclean spaces, occasionally
  • Perform repetitive arm, wrist, and hand movement, occasionally
  • Required to work outdoors in hot and/or cold temperatures, occasionally

General Requirements:

  • Bachelors’ Degree in business, planning, construction management or related field, and/or equivalent work experience. Background in housing, construction or business required.
  • Minimum of three (3) years of building trade knowledge.
  • Willingness to work irregular hours as required.
  • Good mathematics, budget, and economic skills.
  • Demonstrated ability in word processing, spreadsheet, and database computer skills including internet search capabilities and e-mail.
  • Empathy and understanding for low-income people and the difficulty attaining decent, affordable housing.
  • Courteous and business- like manner in dealing with public and co-workers.

Note: Direct deposit of pay is a condition of employment. Failure to agree to participate in direct deposit will result in the withdrawal of offer of Employment.

Apply